Terms & Conditions

Free Attic Checkups

• Our free attic checkup is a no-cost, no-obligation diagnostic visit.
• It includes assessment of your attic and a written quote if work is recommended.
• It does not obligate you to hire us, and it does not obligate us to perform work — for example, if hazardous conditions are discovered (asbestos, structural damage, etc.) we may decline the job and refer you to an appropriate specialist.

Quotes & estimates

• Quotes are valid for 30 days from the date issued unless otherwise stated.
• The final price may differ from the quoted price if conditions change after the quote (e.g. discovery of hidden damage, additional work requested). We will always communicate any changes to you and obtain approval before proceeding.

Scheduling, cancellations, and rescheduling

• You can cancel or reschedule a free checkup or paid appointment up to 24 hours before the scheduled time at no charge.
• For paid services, late cancellations or no-shows may be subject to a fee equal to a reasonable amount of lost work time.
• We reserve the right to reschedule due to weather, emergencies, or scheduling conflicts. We will notify you as soon as possible.

Customer responsibilities

• Provide safe and reasonable access to the attic and the work area.
• Disclose any known hazards (asbestos, mold, structural issues, etc.) before we begin work.
• Keep pets and children secured during service for everyone's safety.

SMS messaging

Our SMS program sends:

• Lead-response and inquiry confirmations
• Appointment confirmations and reminders
• "On the way" and follow-up messages related to your service

Message frequency varies (typically 1 to 5 messages per inquiry or job). Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help. Wireless carriers are not liable for delayed or undelivered messages. For support: (402) 885-4966 · [email protected]

See our Privacy Policy for how we handle your phone number and other personal information.

Workmanship warranty

• Our workmanship is warrantied for one (1) year from the date of completion.
• Manufacturer warranties on materials apply per their respective terms.
• Warranty claims must be reported in writing to [email protected].
• The warranty does not cover damage caused by leaks, pests, alterations made by others after our work, or acts beyond our control.

Limitation of liability

To the fullest extent permitted by law, Attic Doctor's total liability for any claim arising out of our services or this website is limited to the amount you paid us for the service in question. We are not liable for pre-existing conditions, damage caused by forces beyond our control (weather, leaks not caused by us, structural issues, etc.), or indirect, incidental, or consequential damages.

Website use

You may use this website for personal, non-commercial purposes. You agree not to attempt to disrupt, hack, or scrape the site, or to misuse our contact form or scheduling system (e.g., to send spam or fraudulent inquiries).

Governing law

These terms are governed by the laws of the State of Nebraska, without regard to its conflict of laws principles. Any disputes will be resolved in the state or federal courts located in Douglas County, Nebraska.

Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated terms.

Contact

Questions about these terms? Reach us at [email protected] or (402) 885-4966.